Shipping Policy
CUSTOMER REFUNDS AND PRODUCT RETURN
If for any reason a Bachar Nutrition™ products do not meet your expectations, simply return it within
30 days of the date of receipt for a refund of the product price, less shipping & handling and a 10%
restocking fee.
Bachar Nutrition™ products must be returned in resalable condition (i.e., unused, unopened, not expired) within 30 days of purchase for a 90% refund of the product price, excluding shipping
All returns must be shipped to the address below prepaid as Bachar Nutrition™ does not accept shipping collect packages. If returned product is not received by Bachar Nutrition™, it is the
responsibility of the Customer to trace the shipment before product credit will be applied.
All Returns:
Bachar Nutrition™
C/O Brilliant Fulfillment
4051 N. Highway 121 Suite 400
Grapevine, TX 76051
PLACING AN ORDER
It is highly recommended that personal information (name, address, phone number and email) be
verified before order submission as once the shipment is in the care of the US Postal Service or other carriers, we cannot, by regulation make changes nor can we guarantee delivery.
DOMESTIC ORDERS
Bachar Nutrition™ ships within the continental U.S.A, which includes Hawaii, Alaska,
Puerto Rico, British Virgin Islands, U.S. Virgin Islands, and all APO/FPO/PPO addresses.
INTERNATIONAL ORDERS
Bachar Nutrition™ can ship products to other countries outside of the U.S.A.
It is important to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing regulations can result in your order incurring high import duties, delivery being delayed, product being destroyed, or returned and it is not uncommon for products legally sold and distributed in one market to be regulated or even prohibited in another. In fact, it’s common for unregistered products arriving at a country’s border to be stopped or seized by Customs authorities. Many countries limit, restrict, or even prohibit ingredients that are freely available
in another.
By placing an International order, you agree to the following:
Customers acknowledge responsibility of, and agree to abide by, their country’s import laws and restrictions, and agree to assume total responsibility for confiscated, lost, delayed, or destroyed shipments due to import restrictions, etc. In the event a package is confiscated, lost,
delayed, or destroyed by customs, we are, unfortunately, not able to offer a refund.
Customers acknowledge that, on a case-by-case basis, a lost international package may result in a Company credit, less shipping & handling and a 10% restocking fee.
For International orders, if your package is lost you can file a claim by emailing info@bacharnutrition.com.
Please Note that all International claims are handled on a case by case basis.
It is the responsibility of the Customer to provide accurate international shipping information.
In the event the Customer decides to change the shipping address originally included with the
online order, a new order must be submitted as Bachar Nutrition™ is not responsible for replacing/reimbursing misrouted packages to customers after a change of address.
Customers are responsible for all import taxes and/or customs duties, and shipping fees including any and all expenses for lost, damaged, spoiled, stolen, delayed, redirected, and re-
routed shipments.
SHIPPING CARRIERS & SHIPPING TIMES
Bachar Nutrition™ uses multiple carriers, which can take up to 3–5 days for delivery. International, APO/DPO and PPO locations can take anywhere from 5-12 days for arrival depending onthe destination. If you have not received your order within the allotted timeframe, please contact Bachar Nutrition™ customer care team at info@bacharnutrition.com.